Solace Pediatric Healthcare What to Expect

Our Differentiated Care Experience Allows Children and Families to Thrive

Prospective patients begin their care journey through conversations with the child’s physician or from discussions with current Solace parents or caregivers. After the initial referral, Solace responds within 48 hours to confirm that the patient qualifies for the services and insurance is verified. Solace will schedule an initial evaluation with the parent or caregiver to recommend an individualized plan of care.
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After the initial evaluation, the clinician will recommend frequency of services and schedule visits. Therapy services will begin after the primary care physician approves the plan of care and authorization is received from the insurance company. If you do not have insurance, or choose not to use insurance, you will be provided an estimate of the expected cost. Therapists will provide LIVE in-person or virtual telehealth care, communicating directly with patients and their parents or caregiver for future scheduling needs. We believe children thrive with therapy in a nurturing environment that promotes those we serve to grow, learn, play and engage while receiving care in the security of their home. We meet families where they are and create therapy around a child's interests for the greatest opportunities of success.

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Pediatric Therapy For Your Child What to Expect

We understand evaluating developmental delays or receiving any diagnosis for your child can seem overwhelming. The first step to making the right choice is finding answers. We will work with you to provide you the treatment options and resources to empower you to make the best decision for your child and family. It is important to remember that you are not alone. You have our amazing team working with you, providing you additional resources and connections.

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The Evaluation Process

The earlier you schedule your child for a therapy evaluation with a qualified pediatric therapist to determine if therapy is recommended, the better, as the most optimal outcomes are achieved through early intervention therapy. If therapy is recommended for your child, our team handles every step of the process from communicating with insurance, coordinating with your child’s pediatrician, scheduling and providing care every step of the way.

The Therapy Process

Our clinicians utilize evidence-based therapy in a clinic or the child’s natural environment to increase comfort, convenience, engagement and overall success. Our experienced physical, speech, occupational behavior and feeding therapists will create a comprehensive plan individualized for your child to help them reach their full potential.
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Admission and Treatment Process

After your child’s initial comprehensive evaluation, if therapy is recommended, your therapist will discuss the recommended Plan of Care (POC). This process is interactive with the family to ensure the best individualized treatment for your child. The scheduled visits begin immediately once you agree and your physician approves the therapy plan of care. The videos below will assist you in preparing for your child’s comprehensive evaluation and first therapy session. Your child’s therapist will discuss this process in more detail with you at the evaluation and answer any questions you may have.

Schedule Your Child's Evaluation

Pediatric In-Home Nursing For Your Child What to Expect

At Solace Pediatric Healthcare, we provide care for medically complex pediatric patients, and hire the best pediatric private duty nurses to instill a comprehensive plan of care (POC) that is established by your child’s pediatrician. Private duty nursing allows our nurses to work alongside our pediatric therapists, ensuring your child receives care from an entire team of dedicated professionals. We assist in developing a complete plan for your child depending on your child’s needs.

Admission and Treatment Process

During the initial phase, a clinical case manager will conduct a full assessment of your child and will work with your child’s pediatrician to obtain a full medical history. A POC plan of care will be set and sent to the pediatrician, for approval. Once approved by the pediatrician, we work with the insurance/medicaid for approval.

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Ongoing Care

Based on your child’s needs, our team will provide a highly specialized PDN nurse or nursing team to provide safe, continuous and personal care for your child. Your child’s nurse will ensure their medical needs are met while also improving their quality of life. Our nurses provide care in your home, at school, family outings, playing with friends, wherever your child goes while living their best life. As experienced pediatric nurses, they support you and your family by providing the highest level of medical treatments; with an equal passion for providing the highest level of nurturing care.

The pediatric private duty nurse and the Solace team will communicate regularly with your child’s pediatrician, medical specialists, educators and other care providers. At Solace, we believe in a collaborative approach to care and our dedicated office and pediatric nursing staff will work with you to provide the best care for your child and experience for your family.

Schedule Your Childs Evaluation

Family and Parent CNA Program What to Expect

The Evaluation Process

Do you provide care for a loved one with special healthcare needs? Call us today to learn more about our IHSS and Parent and Family CNA program! A team member will talk with you about your child’s diagnosis/needs, and schedule a convenient assessment in the comfort of your home. Once complete, our dedicated team of clinicians will review this assessment promptly, and contact you with the qualification outcome.

The Education Process

At Solace, we understand the importance of this training, and we’re happy to cover the cost in full. Our goal is to equip you with the tools and education you need to deliver the best care possible to your loved one. We have several options for CNA School -- ranging from online, in-person, to hybrid models. Caregivers may choose which suits them best based on their location, availability, etc. Upon course completion, caregivers take both a written and skills exam.

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Start Providing Care

Once training is complete, we will guide you through a brief orientation, and you will officially become an employee of Solace! One of our nurses will complete a Start of Care visit in the home, and as a CNA you will begin to receive weekly compensation for care moving forward.

In-Home Support Services Program What to Expect

The Evaluation Process

In order for a child to qualify for In-Home Support Services, they must be on the Medicaid CHCBS waiver. (For more information on how to access this waiver, give us a call! *insert contact link*) The evaluation process for this program is two steps. First, there is a functional assessment done by the local Single Entry Point Agency. If a child is deemed eligible at this assessment, Solace will collaborate with the SEP and complete a second assessment to make any necessary revisions/justifications to the care plan.

Onboarding and Orientation Process

Our team will work with your child’s pediatrician to obtain any necessary forms, then guide you through a brief training and orientation process.

Start Providing Care

One of our nurses will come to the home and conduct a skills justification to ensure tasks are being performed safely. Once this is complete, caregivers may begin working with their loved one and earn an income.

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